Smart home device maker Futurehome is forcing its customers’ hands by suddenly requiring a subscription for basic functionality of its products.
Launched in 2016, Futurehome’s Smarthub is marketed as a central hub for controlling Internet-connected devices in smart homes. For years, the Norwegian company sold its products, which also include smart thermostats, smart lighting, and smart fire and carbon monoxide alarms, for a one-time fee that included access to its companion app and cloud platform for control and automation. As of June 26, though, those core features require a 1,188 NOK (about $116.56) annual subscription fee, turning the smart home devices into dumb ones if users don’t pay up.
“You lose access to controlling devices, configuring; automations, modes, shortcuts, and energy services,” a company FAQ page says.